Welcome to www.flowerpotbase.com (hereinafter referred to as the “Site”). Below are our Shipping Terms (hereinafter referred to as the “Terms”), please read them carefully before placing an order. These Terms outline the shipping methods and related policies we offer.
- Shipping Methods
We offer a variety of shipping methods to meet the needs of our customers, including:
Standard Shipping: Generally, economical ground shipping services are used, suitable for customers who are not in a hurry to receive the goods. The expected delivery time is 6 business days.
Expedited Shipping: Fast air shipping services are used for orders that need to be delivered as soon as possible. The expected delivery time is 2 business days.
Overnight Shipping: Provides you with the fastest shipping option, ensuring that the package is delivered the next business day after the order is placed. This option is available for orders within business days and is scheduled to be completed before 3 pm.
- US Shipping Companies
We work with the following well-known shipping companies to ensure that your orders are delivered safely and on time:
UPS (United Parcel Service): Provides flexible shipping solutions, tracking services, and ensures the safe delivery of packages.
FedEx: Provides fast and reliable shipping services for all types of packages with full tracking.
USPS: Provides affordable shipping options for small and lightweight packages, supporting domestic and international delivery.
- Shipping costs
Shipping costs will vary depending on the shipping method selected, the weight of the package, and the destination. At checkout, you will be able to view the shipping cost details for different shipping methods and choose the option that best suits you.
- Order processing time
All orders will be processed within 1 business day after payment is confirmed. Shipping time will be calculated from the date the order is processed.
- Tracking information
Once your order is shipped, we will provide you with a tracking number so that you can track the shipping status of your package at any time.
- Questions and claims
If there is a problem with your package during transportation (such as loss or damage), please contact our customer support team in time. We will assist you in submitting a claim and resolving related issues.
- Changes to Terms
We may update these shipping terms at any time, and all changes will be posted on this page and will take effect from the date of posting. Please check this page regularly for the latest information.
Thank you for choosing www.flowerpotbase.com, we look forward to providing you with efficient and convenient shipping services!